Insights Archive

Mesterséges intelligencia az ügyfélszolgálatban: Új korszak a vásárlói élményben

A mesterséges intelligencia (MI) nemcsak gyorsabbá és hatékonyabbá teszi az ügyfélszolgálatot, hanem a Total Experience Managementben (TXM) is kulcsszerepet játszik. Lehetővé teszi […]

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2025 UX Forecast: Where is user experience headed?

As technology continues to evolve rapidly, so too does the landscape of user experience (UX). In 2025, new challenges and opportunities will […]

Successful UX Design: Empathy mapping and user-centered design principles

Successful UX (user experience) design is rooted in understanding users’ needs, motivations, and challenges deeply. To create products or services that truly […]

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