High fluctuation? High employee turnover? Hard to fill key positions?
What’s more dangerous
than a dissatisfied employee?
A silent one!
They won’t tell you, but will surely tell 10 to 15 people.
And we haven’t even mentioned unsatisfied employee fraud… Imagine saving more than 60% of these costs. PhantomXM partners with you to reduce employee turnover and retain talent at a fraction of the cost.
Cost of employee turnover
0 €
per year
Cost of employee turnover
0 €
over 10 years
phantom DIGITAL EX solutions
Collect Data
The Employee Social-Listening Score helps gauge how effectively an organization listens to and engages with its employees.
Act on findings
Reward
Give Feedback
Adjust to best practice
We help you scrap, analyse and timely respond to these mentions of your brand and products across social media platforms. Read more…
Collect Data
Voice of the Employee helps understand how employees feel about their workplace and job satisfaction.
Act on findings
Reward
Give Feedback
Adjust to best practice
We help you gather feedback through surveys, reviews, social media, etc and identify common themes, sentiments and areas of concern or satisfaction. Read more…
Collect Data
The Employee Perception Survey helps gauge employee loyalty and satisfaction.
Act on findings
Reward
Give Feedback
Adjust to best practice
We help you monitor how likely your employees are to stay with you, recommend you and act on those results. Read more…
Collect Data
The Employee Engagement Survey helps understand how motivated and committed your employees are in the workplace.
Act on findings
Reward
Give Feedback
Adjust to best practice
We help you identify engagement levels from your employees through surveys and assess how committed they are to your organisation. Read more…
Collect Data
Mystery Employment score is a unique rating given to a business based on evaluations by undercover employees.
Act on findings
Reward
Give Feedback
Adjust to best practice
We help you identify issues and improvements from feedback by mystery employees through detailed answers. Read more…
EX conclusion
You can create your own EX index by adding different weights to those metrics or with a tailor-made solution.
Mystery Employee (ME)
ME is unique because:
It’s the only metric that goes beyond an employee’s opinion.
You can test your employer brand against your own standards.
It’s not just measuring but reinforcing = driving improvement
E.g. Mystery Employees tell you what leaving employees won’t:
Why do employees really quit?
E.g. Mystery Employees to detect internal employee theft.
Looking for non-typical solutions?
We’ll handle it! Your business is different,
so it needs a custom solution.
We will tailor a EX index to fit your needs.
EX is only the start of the journey
When your business fosters a strong brand image and delivers excellent service, it ensures long-term customer satisfaction and loyalty.
Those are critical for your sustained business growth.
Employee Satisfaction
Employees are satisfied when they have a good work environment, opportunities for growth, and recognition.
Employee Loyalty
Employees who feel valued and engaged are more likely to be loyal to the company, reducing turnover and increasing commitment.
Brand Engagement
Employees feel connected to the company’s mission and values, actively participating in its success.
Service Quality
The quality of internal processes, tools, and support systems affects employees’ ability to deliver high performance.
Sustained Business Growth
Engaged and motivated employees drive innovation, efficiency, and a positive company culture, contributing to business success.
Sustained business growthEX Insights
The Power of Regular, Structured Feedback in Boosting Performance and Employee Experience
The Importance of Team Building in Employee Experience
Let’s talk about your business
At PhantomEX we love hearing about pain points, as they present real opportunities to make a difference. Our experts bring years of industry experience to help you overcome these challenges and set new standards in your industry, so you can leave the competitors far behind.
Get in touch now and let’s talk about your business!