We train what we measure and we measure what we train

Become a Phantom Academy Trainer and empower client teams with the skills and knowledge needed to deliver outstanding customer and employee experiences. Our trainers focus on building expertise and elevating service standards for client organizations.

Your Role: Provide targeted training on customer and employee experience, using the latest tools and insights.
Enhance client team capabilities and support them in creating memorable, meaningful experiences.

Benefits: Access cutting-edge training resources, collaborate with client teams, and empower them to create exceptional experiences.
Build your profile as an experience management trainer and make a measurable difference in client success stories.

Join Phantom Academy as a Trainer and help shape the future of experience management.

How it works

PhantomXM Trainers equip client teams with the skills to deliver better experiences.

Join us to share your expertise and shape the future of service excellence.

Do you have questions? Check our FAQs below.

Sign up

Complete the application form to start your journey as a Phantom Academy Trainer.

Tell us about your Training Expertise

Share your experience in CX, EX, or other areas, so we can match you with client training opportunities.

Access Resources

Receive training materials, tools, and resources to prepare impactful sessions for client teams.

Train & Empower

Lead training sessions for clients, focusing on building their teams’ skills and knowledge in experience management.

Get rewarded

Enjoy rewards for each successful training, with opportunities for long-term partnerships and professional growth.

Tell your friends

Invite friends to join PhantomXM and earn rewards!

Frequently Asked Questions

1. Who can join as a Phantom Academy Trainer?

We welcome experienced trainers with a background in CX, EX, or employee engagement. You should have a passion for teaching and a strong record of elevating skills and service quality within organizations.

2. What types of training will I be conducting?

You’ll primarily focus on customer experience, employee engagement, and service quality, helping client teams improve skills that directly impact customer satisfaction.

3. Will I have access to training materials?

Yes, we provide a range of resources, tools, and materials to help you design and deliver impactful training sessions.

4. How are trainers compensated?

Trainers are compensated per training session or project, with potential for long-term engagements depending on client needs.

5. How do I apply?

Sign up through our website, and include details about your training experience and areas of expertise. Once approved, you’ll be matched with relevant training opportunities.



Let’s talk about you

At PhantomXM, we know that great experiences start with great training. Our expert trainers empower client teams with the skills and knowledge needed to excel in today’s service-driven world. By enhancing competencies and fostering continuous learning, they help businesses raise the bar in customer and employee experience.

Join PhantomXM as a Trainer and make a lasting impact where it matters most.