Get paid for your opinion!
Join PhantomXM as an Evaluator and help shape brand experiences from a customer’s perspective. We believe customers profoundly impact retail success, and our evaluators play a key role in achieving this. As a Phantom Evaluator, you’ll discreetly assess well-known brands across various industries, providing vital feedback to enhance service quality and customer satisfaction.
Your Role: Choose assignments—whether in-store, online, or both—and provide honest, actionable insights on your experiences.
Your input will directly influence brand strategies, contributing to meaningful improvements in customer experiences.
Benefits: Work on diverse projects that allow you to influence client service quality directly.
Be part of a community that prioritizes quality and impact in every evaluation.
Become a PhantomXM Evaluator and help us elevate client experiences to new heights.
How it works
At PhantomXM, your feedback helps businesses improve and deliver exceptional experiences.
As an Evaluator, you provide real insights that guide brands in enhancing their offerings.
Join us and help shape the future of customer satisfaction.
Do you have questions? Check our FAQs below.
Register to start evaluating customer experiences for well-known brands.
Specify your preferred evaluation types (in-store, online, or both) to receive assignments tailored to your interests.
Browse and select from available assignments that align with your preferences and expertise.
Conduct discreet evaluations, then submit feedback and insights that help improve customer experiences.
Receive rewards for each completed assignment, with the potential for ongoing evaluation opportunities.
Invite friends to join PhantomXM and earn rewards!
Frequently Asked Questions
Anyone with a keen eye for detail, reliability, and a genuine interest in improving customer experiences can join. No prior mystery shopping experience is necessary, although it can be beneficial.
You’ll have access to a list of available assignments that align with your preferences (in-store, online, or both). You can choose assignments that suit your schedule and interests.
We work with a range of well-known brands across various industries. You’ll have the opportunity to evaluate experiences in sectors such as retail, hospitality, and online services.
After completing an assignment, you’ll submit a report through our online portal. This will include specific feedback based on the assignment requirements.
Yes, evaluators receive compensation per assignment. You may also gain additional rewards based on the quality and depth of your feedback.
Let’s talk about you
At PhantomXM we love hearing about pain points as they are real opportunities to make a difference. Our experts have years of industry knowledge to help overcome those challenges and set new standards in your industry, so you leave the competition far behind.
Join PhantomXM as an Evaluator and make a lasting impact where it matters most.